About Pricing Results Blog Log In Book A Call

Privacy Policy

Last updated: April 2026

Kopa Marketing Limited ("Kopa", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website (kopamarketing.com) or our Services. It is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Kopa Marketing Limited is the data controller for personal data collected through our website and services. If you have any questions about this policy or how we handle your data, you can contact us at:

Kopa Marketing Limited
Email: info@kopamarketing.com
Phone: 07700 138 949
Cardiff, Wales

2. What Data We Collect

We may collect the following types of personal data:

  • Contact information: your name, email address, phone number, and business details when you submit a form, book a call, or sign up to our services.
  • Usage data: information about how you use our website, including pages visited, time spent, and links clicked (collected via cookies and analytics tools).
  • Payment information: billing details processed securely through our third-party payment provider. We do not store your full card details.
  • Communications: records of emails, messages, or calls between you and Kopa for support or service delivery purposes.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide, manage, and improve our Services.
  • To communicate with you about your account, billing, and support.
  • To send you relevant marketing communications (only where you have given consent or where we have a legitimate interest to do so).
  • To analyse website usage and improve the user experience.
  • To comply with our legal obligations.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contract: processing is necessary to deliver the Services you have signed up for.
  • Legitimate interests: to run and improve our business, prevent fraud, and communicate with you about relevant services.
  • Consent: where you have explicitly opted in to receive marketing communications.
  • Legal obligation: where we are required to process data to comply with applicable law.

5. How We Share Your Data

We do not sell your personal data. We may share it with:

  • Service providers: third-party tools and platforms we use to operate our business (e.g. CRM software, email platforms, payment processors, analytics tools). These providers are contractually bound to handle your data securely.
  • Legal authorities: where required by law, court order, or regulatory obligation.

6. Cookies

Our website uses cookies to improve your browsing experience and to understand how visitors use the site. Cookies are small text files stored on your device. You can control cookies through your browser settings. By continuing to use our website, you consent to our use of cookies.

We use:

  • Essential cookies: required for the website to function properly.
  • Analytics cookies: to understand website traffic and user behaviour (e.g. Google Analytics).

7. Data Retention

We retain your personal data for as long as necessary to provide the Services and to comply with our legal obligations. When you cancel your subscription, we will retain your data for up to 12 months before securely deleting it, unless a longer retention period is required by law.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access: to request a copy of the personal data we hold about you.
  • Right to rectification: to request correction of inaccurate or incomplete data.
  • Right to erasure: to request deletion of your personal data in certain circumstances.
  • Right to restrict processing: to request that we limit how we use your data.
  • Right to data portability: to receive your data in a structured, commonly used format.
  • Right to object: to object to processing based on legitimate interests or for direct marketing.

To exercise any of these rights, contact us at info@kopamarketing.com. We will respond within 30 days.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. The "Last updated" date at the top of this page reflects the most recent revision.

12. Complaints

If you believe we have not handled your personal data in accordance with this policy or UK GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.